When Communication Fails - How to Diagnose, Defuse, and Redirect Difficult Conversations

AE Articles

December 2023

Issue: November/December 2023

File Type: PDF

Preview

We’ve all been there. A conversation you hoped would go well suddenly derails. You may feel confused and not know how to respond. What if you had a tool that could help you communicate more effectively from the start?

About the author

Patty Casebolt

(541-301- 4632; [email protected]) is Chief Operating Officer of Medical Eye Center, Medford, OR

Filed Under

Human Resources