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Wednesday, October 21, 2009
Scheduling and Patient Flow (2:05 PM)
Scheduling and Patient Flow
Polly Neely, pollyd@msn.com
Patient flow and scheduling are vital to your practice. There are numerous methods to evaluate this. One is to take a day where no one in your practice has schedules for the following day. This means no charts are pulled ahead of time, no preparation is done ahead of time, and there is only anticipation no expectations.
You may surprise yourself to find that you stay on task all day, inclusive of a lunch break and ending at the correct time. When we are on ready to perform, we do just that, perform! While this cannot be standard practice, it can let you know if you have the staffing, equipment and process to achieve a successful on time day full of efficiencies and quality patient care. Not to mention happy employees that work a good 8 hour day for 8 hours pay and get lunch and leave without overtime.
Polly Neely, pollyd@msn.com
Patient flow and scheduling are vital to your practice. There are numerous methods to evaluate this. One is to take a day where no one in your practice has schedules for the following day. This means no charts are pulled ahead of time, no preparation is done ahead of time, and there is only anticipation no expectations.
You may surprise yourself to find that you stay on task all day, inclusive of a lunch break and ending at the correct time. When we are on ready to perform, we do just that, perform! While this cannot be standard practice, it can let you know if you have the staffing, equipment and process to achieve a successful on time day full of efficiencies and quality patient care. Not to mention happy employees that work a good 8 hour day for 8 hours pay and get lunch and leave without overtime.
Labels: patient flow, scheduling
