Members Price: $59.00
Non-Member Price: $199.00
ASOA Web Seminars are offered on a monthly basis and cover a variety of topics. Presentations dealing with certain topics in government relations are offered FREE to ASOA members with other web seminars available for a nominal fee. After presentation, all web seminars are housed in the ASOA MediaCenter and are available free, or for purchase (if applicable), and download. All web seminars qualify as either 1.0 Category A or Category B COE credit (depending upon the content of the presentation).
These 60-minute seminars provide an interactive venue to learn about the latest in legislative and regulatory compliance in addition to a host of other informative subjects relating to practice management. Have a topic or a speaker you would like to see included in the web seminar series? Email firstname.lastname@example.org. To view a listing of archived web seminars, please visit the ASOA MediaCenter.
The 2016 web seminar calendar is tentative and subject to change. New for 2016: The "Back to Basic" series is a 4-part series that is targeted to both new and experienced administrators.
Gary Kamp will present an overview of the ALICE (Alert, Lockdown, Inform, Counter, and Evacuate) Program for implementing appropriate and federally recommended proactive response strategies in the
event of an active shooter on your work premises. It is vital to have an emergency response plan for businesses so that employees are not at risk in the event of an active shooter situation due to lack of
knowledge and preparation. To mitigate risk, employers should take precautions to ensure that every employee is safe. Employers should also adopt practices that teach employees how to react should a violent situation arise. Ultimately, these measures can help protect the company from lawsuits that often follow workplace violence – while significantly improving employee safety.
Gary Kamp will be discussing these measures. In addition, he will speak to the various aspects of inclusion of this best practice and nationally renowned approach into your existing Emergency Operations
Procedures. The ALICE Program is the first civilian response training program for active shooter response and has since been supported by the Federal Bureau of Investigation, Department of Homeland Security,
Department of Justice, the Federal Emergency Management Agency, and the U.S. Department of Education. The ALICE program is common sense practices designed to increase your chances of survival;
unfortunately, however, it is not always common knowledge. The webinar will focus on the unique challenges faced by eye doctor facilities where you also have patient care in mind when developing safety protocols. The webinar will last one and a half hours and also will include a Q&A session at the end.
Clinical flow is a problem for many practices that manifests itself in long patient wait times, doctors noticing starts and stops during the day and stressed employees. There is often more than one reason for these patterns; it may be the schedule, or the manner in which your space and staff are utilized. During this webinar, we will discuss how to determine which of these factors is affecting the flow in your office.
Never before has so much rapid change occurred in healthcare. This accelerated pace is becoming the ‘new normal’ as healthcare organizations become change agents in the dynamic healthcare terrain. How do we cultivate an organizational culture that encourages staff and leaders to embrace the challenges of accelerated change? One organization is making a business case for Conscious Leadership, with a measurable impact on employee and patient engagement and satisfaction. Attendees will glean knowledge of an overview of conscious leadership concepts to impact a positive culture change in your organization.
Toolkit includes the following takeaway coaching/leadership tools:
Learning objectives include understanding of these key conscious leadership concepts:
Medicare rules and regulations change constantly. In an effort to make sure claims are submitted correctly and in an efficient manner, it is important to understand the basics of coding and billing. This course is designed to provide Medicare coding basics for new employees or enhance or refresh the coding and billing knowledge of established employees. Topics include issues such as office visits, diagnostic test nuances, modifier basics, global fee periods, CCI edits, and ICD-10 quick tips.
Learn the basic coding and billing requirements
Understand the importance of properly coding and billing claims
Implement procedures for maintaining Medicare compliance.
A core challenge for ASOA over the next decade will be to attract and retain a skilled workforce. Even more challenging is that managers will find themselves managing five generations–each with their own distinct values and attitudes toward work. In this webinar, you will learn the values of each generation and be introduced to the recruiting, retention, motivation, and management techniques that succeed in managing a multi-generational workforce.
The term, “customer service” is one that is often bantered about and has many different meanings. In today’s society, how can we insure that our customer service meets expectations? How do our patients feel about customer service and just how does one go about evaluating the customer service attributes of the practice? Once we know what the expectations are, how can we insure these are being met? What sort of training is necessary to obtain an optimum level of customer service?
There can be minefields to navigate in making the transition to management, but who better understands the work ophthalmic practices do than a technician? Technicians have great perspective of how to provide the best ophthalmic care which needs to be the cornerstone of all practice activities. Learning all the other support operations and maximizing efficiency, accuracy and cost-effectiveness is a steep learning curve. Lessons learned will be shared by clinical personnel who have successfully made the transition into management.